Privacy policy

This Privacy Policy explains how STAAR TEL, operating under the brand name Indian Peacock ("we," "us," or "our"), collects, uses, stores, and protects your personal information when you visit or make a purchase from www.indianpeacock.com ("the Website").

By accessing or using the Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

When you visit the Website, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products you view, the websites or search terms that referred you to our site, and how you interact with the Website. We refer to this automatically collected information as "Device Information."

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

2. How We Use Your Information

We use the Order Information we collect to fulfil orders placed through the Website, including processing payment, arranging for shipping, and providing you with invoices and order confirmations. We also use this information to communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide you with information or advertising relating to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise the Website by understanding how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy. We also use third-party logistics partners (such as Delhivery) to fulfil and deliver your orders.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests for information we receive, or to otherwise protect our rights.

We do not sell, rent, or distribute your personal data or contact information to any third party for marketing purposes.

4. Payment Information

We do not store your credit card, debit card, or UPI details on our servers. All payment transactions are processed securely through our payment gateway partners. We use industry-standard encryption and secure protocols to protect your financial information during transmission.

5. Cookies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

6. Data Retention

When you place an order through the Website, we retain your Order Information for our records unless and until you ask us to delete this information. Device Information is retained for analytics and fraud-prevention purposes.

7. Your Rights

If you are an Indian resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below.

8. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices or the content of those external websites. We encourage you to read the privacy policy of every website you visit.

9. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this page.

11. Contact Us

For questions or concerns about this Privacy Policy, or if you would like to make a complaint, please contact us at:

STAAR TEL (Indian Peacock) Plot 17, Kakatiya Hills, Madhapur, Hyderabad, Telangana — 500081, India Email: care@indianpeacock.com Phone: +91 9121017500