Our Kids collection is made to order, kindly note that we do not accept COD orders for this collection. The delivery timeline is between 5-8 working days.
Shop Father's Look at - https://www.indianpeacock.com/collections/mangalam-edit/products/neelam
No Exchanges in Kids collection as these are made to order.
There might be minor color variations because of the differences in display output due to lighting, digital photography, camera settings, and brightness of your screen.
The visibility of threads in the shirt is an inborn feature of a fabric produced on the loom and is proof of authenticity. They are not to be considered as defects.
WASH AND CARE
To maintain the authenticity of the intrinsic nature of the fabric we recommend the garment to be dry-cleaned only.
We accept exchanges within 3 days from the date of delivery. Kindly fill the exchange form on our website. In case you are not satisfied with the variant or size, you can opt for an exchange or a store credit option, and we do not have a Refund policy.
Please refer to our SHIPPING AND EXCHANGES section before making a purchase.
SHIPPING AND EXCHANGES
We ship through registered courier companies for orders within India.
Domestic orders are usually delivered within 7 business days. Please note that Saturdays, Sundays and Public Holidays are not set as working days for standard deliveries. There is no exchange or refund for International orders.
A standard shipping cost of Rs.100 is applicable on all orders.
SHIPPING OF PRODUCTS
All orders are processed from our own warehouse in Hyderabad, India. Orders will be delivered to the shipping address mentioned at checkout.
NON-AVAILABILITY ON DELIVERY
Our delivery partners will attempt to deliver the package two/three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
We accept exchanges within 3 days from the date of delivery. The item should be in its original packaging in totality, unused, unwashed and undamaged. Worn or damaged products will not be accepted. To exchange a product, you could get in touch with us within 72 hours of receiving the package, through the returns form or email us at firstname.lastname@example.org with your order number, date of transaction and delivery address. Our team will look into the issue and respond to you within 72 working hours. We typically make a reverse pick-up within 7 days, and after the product passes our quality check, exchange will be processed in the next 7 working days, based on availability. There is a strict one time exchange policy. Store credit will be issued after deducting the shipping charges.
In case we aren't able to find a courier partner which pickup from your location, then we request you to self ship the product to the original shipping address via a courier partner of your choice. We reimburse upto Rs.100 for courier charges in the form of coupon code for your next purchase.
COVID 19 Update - All reverse pickups have been cancelled at the moment, all exchange products need to self shipped to the original shipping address.
Since, our products are made on a loom, they are bound to have slight color variations but these are not to be considered as imperfections. We really hope you love your purchase but the nature of products are such that we cannot do a refund. Since we have a stringent no refund policy, we allow you to get a lifetime store credit validity. Store credits are initiated after deducting the shipping and reverse pick up charges of Rs.150/-